There were two elderly women in front of an ATM. They were neighbours.

One of the women wanted to withdraw some money from the ATM, but there was a problem. The ATM didn’t give her any money.

‘What’s wrong?’ asked her neighbour.

‘I don’t know. I think that this ATM is broken.’

‘Why do you think that it’s broken?’

‘It didn’t give me my money! That’s why!’

‘Oh. And where is your card?’

‘It stayed in the ATM. The ATM didn’t give my the money AND it also kept my card.’

‘Maybe there is something wrong with you payment card,’ said her neighbour.

‘No. There is nothing wrong with the card. I used it in the shop half an hour ago.’

‘And did your card work in the shop?’

‘Yes, it worked in the shop. I didn’t have any problems. That’s the reason why I said that there is nothing wrong with my card. There is something wrong with this ATM!’

‘Maybe you are right. I will not use this ATM.’

‘No, don’t use it. But what should I do now? I don’t have the money and I don’t have my payment card.’

‘You need to call your bank and tell them what happened. I think you should call them right now.’

‘OK, but I don’t have a mobile phone. I need to go home and use the landline.’

‘You know what! The banks are open now. Let’s go to your bank now. Maybe they will help you with your problem sooner.’

And so, both women went together to the bank, which was right next to the ATM.

ATM /ˌeɪ tiː ˈem/ (=Automated Teller Machine) – bankomat

withdraw /wɪðˈdrɔː or wɪθˈdrɔː/ – vybrať peniaze (z účtu)

payment card /ˈpeɪmənt kɑːd/ – platobná karta

neighbour /ˈneɪbə(r)/ – sused

landline /ˈlændlaɪn/ – pevná linka (telefónna)